FAQ
You have questions? We have answers!
We can resole your shoe if the tip is damaged but it is not completely open. We will not fix your shoe if there is a hole in the tip and you can introduce your little finger.
Not sure again? Send us a picture by email.
Drop boxes :
Altitude Gym – 35, boulevard St-Raymond, Gatineau, Qc, J8Y 1R5
Altitude Gym – 501, Palladium Dr, Kanata, ON, K2V 0E5
Coyote Rock Gym – 1737B, Boulevard St-Laurent, Ottawa, ON, K1G 3V4
Bloc 9.81 – 79 Bd de la Gappe c3, Gatineau, Quebec J8T 0B5
By Canada Post :
KLMB
448 Pierre-Lafontaine
Gatineau, Qc, J8T 5H3
Our shop time is variable, see our shop time in the resole section. Once the repair completed, we will return your climbing shoes at the same location where we picked them up.
It’s pretty simple, it depends on your preferences:
-Stealth C4, best price|performance
-XsEdge, if you want a rigid and durable sole.
-Davos Stick, if you want a tacky sole that adheres well to surfaces
-XsGrip 2, Exceptional grip, efficient at any temperature
Picture coming soon.
Usually, we can resole climbing shoes 2 times.
Unfortunately, if you send us shoes that do not comply with our resole policies, we will contact you and let you know that we can send them back to you or recycle them.
Feel free to send us a picture by email, before sending your shoes.
To facilitate the process :
-Use https://www.klmb.ca/resole/
Send your shoe by Canada post:
KLMB
448 Pierre-Lafontaine
Gatineau, Qc
J8T 5H3
If you have any concerns or questions regarding our services, contact us at : info@klmb.ca
Nope. For the sake of quality, we always resole both climbing shoes.
How about
a fresh resole?
All the benefits of new shoes, with none of the painful break in time.
