FAQ
You have questions? We have answers!
We can resole your shoe if the tip is damaged but it is not completely open. We will not fix your shoe if there is a hole trought the frabric/leather in the tip of your shoes.
Not sure again? Send us a picture by email.
Drop boxes (Pickup every friday 10am)
Altitude Gym – 35, boulevard St-Raymond, Gatineau, Qc, J8Y 1R5
Altitude Gym – 501, Palladium Dr, Kanata, ON, K2V 0E5
Coyote Rock Gym – 1737B, Boulevard St-Laurent, Ottawa, ON, K1G 3V4
Bloc 9.81 – 79 Bd de la Gappe c3, Gatineau, Quebec J8T 0B5
By Post :
KLMB
448 Pierre-Lafontaine
Gatineau, Qc, J8T 5H3
Our shop time is variable, see our shop time in the resole section. Once the repair completed, we will return your climbing shoes at the same location where we picked them up.
It’s pretty simple, it depends on your preferences:
-Stealth C4 is the most commonly used materials, it’s the best all around rubber and it offers excellent value for money.
-XS Edge offers a firmer rubber, excellent for long climbs and small holds.
-XS Grip 2 offers a high level of grip, it is more efficient than durable.
-The Davos is more flexible than the C4, so it will be more efficient, but less durable.
Usually, we can resole climbing shoes 2 times.
Unfortunately, if you send us shoes that do not comply with our resole policies, we will contact you and let you know that we can send them back to you or recycle them.
Feel free to send us a picture by email, before sending your shoes.
To facilitate the process :
-Use https://www.klmb.ca/resole/
Send your shoe by post:
KLMB
448 Pierre-Lafontaine
Gatineau, Qc
J8T 5H3
If you have any concerns or questions regarding our services, contact us at : info@klmb.ca
Nope. For the sake of quality, we always resole both climbing shoes.
How about
a fresh resole?
All the benefits of new shoes, with none of the painful break in time.
